Customer Reviews:

Avg. Customer Rating: 1.0 / 5.0

Followup, Re: BAD BAD BAD Customer service:

Well, after several hours of tracking processes, disabling services, uninstalling software, etc., I finally figured out why the picture transfer software wouldn't work over the wireless network!

If you get this product and are unable to get connectivity to the frame via the wireless network, try disabling the network bridge. You'll find this under Start > Control Panel > Network Connections. Right click on "Network bridge" and choose DISABLE. You may be particularly prone to this problem if you're running... more info

BAD BAD BAD Customer service (tech support):

The product is great overall. However the 8x10" size is a bit misleading. It FITS an 8x10" frame, but the actuall screen size is a bit smaller, about 6 1/4" x 8 1/4".

However, the reason I give it only one start is because of Pacific Digital's customer service.

I couldn't connect to my frame via the wireless network from my desktop system. USB worked fine though. I spent ~3 hours with their tech support last week and they couldn't fix it. I asked that it be escalated to their engineers and they... more info

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